Help Desk

Help Desk

  1. Purpose: Provides guests with predefined contact information for immediate assistance.
  2. Adding Help Desk Entries:
    • Click on the Add Help Desk button to create a new help contact.

Field Name

Description

Name *

Enter the help desk contact's name.

Department Name *

Enter the relevant department name.

Mobile Number *

Enter the contact’s mobile number.

Status

Set as Active or Inactive.

Note: Once saved, guests will see these predefined help contacts when they access the Help Desk section, making it easy to reach out directly for any event-related concerns.