Set and show the responsible person for each department, so every issue goes to the right person.
Guests raise requests or complaints in the app, and admins manage and reply in real time.
Share the contact details of the support team, so issues get sorted quickly.
Guests stay informed and feel looked after, and that reflects on your business.
Capabilities
Responsible Person Assignment
Set and show the responsible person for each department or job.
Request and Complaint Management
Guests submit requests or complaints and get replies in the WedVista app, or on the wedding website if you've added one.
Real-Time Admin Responses
Admins reply to each request or complaint, and the guest sees the reply straight away.
Contact Sharing
Share the contacts of key people, such as your team, the decorator and the photographer, with volunteers and guests.
Pain Points Solved
Lack of Clear Responsibilities
Every department has a named owner, so nobody wonders whose job it is.
Inefficient Complaint Handling
Every guest complaint is tracked until it's resolved, not lost on someone's phone.
Communication Gaps
Shared contacts and live replies mean guests always know who to reach.
Disconnected Experience
Guests stay connected to your team throughout the wedding, which makes them happier and brings you more referrals.
