Assign and display responsible persons for various event tasks and departments.
Guests can raise requests or complaints, which admins can manage and respond to in real-time.
Share contact details of event support staff, ensuring smooth coordination and quick resolution of issues.
Guests stay informed and connected, enhancing their overall event experience.
Capabilities
Responsible Person Assignment
Define and display the responsible person for each department or task.
Request and Complaint Management
Allow guests to submit requests or complaints and receive responses via the mobile app or website.
Real-Time Admin Responses
Admins can reply to guest requests or complaints, with responses visible to guests in the app and website.
Contact Sharing
Share contact details of key event support staff, such as event planners, decorators and photographers, with the internal team and guests.
Pain Points Solved
Lack of Clear Responsibilities
Provides a clear structure of responsibilities, reducing confusion and ensuring tasks are managed efficiently.
Inefficient Complaint Handling
Streamlines the process of managing and responding to guest complaints, ensuring quick resolution.
Communication Gaps
Enhances communication by sharing important contact information and providing a platform for real-time interactions.
Disconnected Experience
Connects guests with the event management team, improving their overall experience and satisfaction.
