Know More about Frequently Asked Questions
Yes. Contact our sales team or raise a support ticket. The new plan applies from your next renewal.
Yes. WedVista is available 99% of the time, and if a hardware issue occurs, we're back online within three hours.
Bank transfer and UPI. Prices exclude GST, which is added at 18% on INR prices. There's no GST on USD prices.
About 4 hours. Our support team sets up your account and shows your team how to add a wedding, import guests and send the first invitations.
Yes. Our support team trains you and your volunteers on every module and how to use it for a wedding, remotely by call.
Your data is hosted in India. You own your guest data. We use it only to run your weddings, and we delete it within 90 days after your subscription ends.
Only 3 key members of our team can access the production server, and backups are taken every 12 hours.
The wedding website is an add-on. It's ready in 3 working days after purchase. Need it sooner? Add Rapid Site Setup and it's ready in 24 hours.
Yes. Planners get a free 7-day demo: 1 wedding, up to 100 guests, every feature and 200 free WhatsApp messages. No card needed.
By email at support@wedvista.com, by support ticket, or by phone and WhatsApp on +91 84603 73661. All support is remote.
Through WhatsApp messages and push notifications in the WedVista app. WhatsApp messages are billed from prepaid credit, and they can go out from your own number with the Personalized WhatsApp add-on.
